Are You Hogtying Your Writer?

I love writing résumés. With a passion. So I usually want to hang finished documents on the wall and stare at them all day.

Occasionally, however, I want to shred them into tiny bits and sprinkle them into the recycling bin.

I’ve often wondered: what’s the difference?

I’m the same person, after all. How can I feel like I’m producing exceptional work one moment, then no matter how hard I try, crank out a document that I don’t like?

Not that the work is flawed. Not that it doesn’t work for the client.

It’s just uninspired.

One day, it clicked.

The difference is the willingness of the subject to collaborate. To give the right amount of input. To trust. To allow. To be willing to face questions under a new lens and get creative.

Most of my clients give me the freedom to lead a project. In fact, they require my expertise as a former executive search consultant. They expect that the project won’t happen in a vacuum. They demand that I consider and shape context.

But from time to time, a client impedes every step of the process and rules with an iron will. In the end, it feels a bit like that client simply pays handsomely for dictation.

Here are some ideas to consider next time you hire a writer.

Read more »

Google Alerts Job Search Blooper?

Over Christmas dinner 2011, a friend asked my advice about the best way to jumpstart her job search in the New Year.  

I listed networking as my absolute number one recommendation.

I also mentioned my aversion to posting one’s résumé online for reasons including potential identity theft.

At the same moment, her husband closed his phone and said, “Interesting you say that. I was just alerted that a colleague is looking for a new job.”

“Really? How?” We all asked.

Troy, who leads marketing and PR for his company, said: “The Google Alert set for our firm just pointed me to a colleague’s résumé, which she apparently uploaded to Monster.com.”

Everybody at the table stopped eating, agape. Forks mid-air.

In her how-to advice on Monster.com’s privacy settings, Gretchen S. Herault writes in this article: “If you don’t want your friends, family or boss to know about it, don’t post it online.”

Caveat emptor. Buyer beware.

What’s to be done?

If the cat’s already out of the bag, not much.

In this case, my friend’s colleague may or may not have cared. She may have been okay with the consequences. Heck, maybe it was part of her strategy. We’ll likely never know.

But it underscores the need for intense awareness and wariness about the benefits and potential pitfalls of taking our lives increasingly online.

What we do online today is often essential. But like a pebble dropped in a pond, it can have rippling effects well into the remainder of our lives.

Slow Down, Motor-mouth!

It was 6:45 p.m. more than a decade ago, and I’d just met for coffee with the board president of a New York organization where I was helping assess the prospects for a turnaround.

She had 20 minutes to spare, but I had at least an hour of details to hammer through. Staff to be paid. Deadlines to be met.

At 70 m.p.h, I relayed budget numbers and donor strategy, program results and marketing plans, government funding gaps and vendor relationships.

How to Conduct a Professional Conversation

Too fast!

At about 10 minutes in, she took a sip of tea, blinked, and asked me to slow down.

“What?” I thought. Here was the general counsel of a New York hedge fund. Couldn’t she keep up?

I slowed down and we spent the next ten minutes profitably.

As we parted, she leaned in: “You know I like you. But if I’d just met you, I wouldn’t have been impressed during those first ten minutes.”

Call it New York. Call it the lawyer in her. Whatever. Call it right.

What she saw was this:  Read more »

How to Write a Great LinkedIn Recommendation

How to write a great LinkedIn recommendationEver been asked to write a LinkedIn recommendation for a friend or colleague?

It’s flattering, right? Until you realize how much work it can involve. How many questions it elicits when you finally sit down to write “what should be simple.”

As with all writing, developing a strategy before going in is an essential start. For this article I’ve lifted directly from my own LinkedIn profile.

Start With “Who They Are”

In the screenshot below, you’ll notice that I’ve recommended five people. Three show up as teaser lines, prompting you to click for more.

Writing LinkedIn recommendations

From My Own LinkedIn Profile

So what do you notice about the copy? Each leads with what the subject brings to the world, professionally.

Victoria Ekegren Ahlén (CEO of social media agency Awoque) and I went to school together. I’ve since admired her work from afar, but since we went to school together, I can’t speak directly about her work today.

However, I remember Victoria from college as a smart woman who cares deeply about things that matter, she is also a person of immense integrity. Her international perspective helped me see beyond my own backyard all those years ago.

So it took time to develop a strategy for Victoria’s recommendation, but I finally led with “even before she was a branding guru,” which gets who she is out the gate fast. By framing it this way, I acknowledged her now, in a way that lets me speak authentically about Victoria as I know her.

You’ll notice the same approach when I wrote recommendations for my virtual assistant, Kandace Friesen of Friesen Virtual Assistants and my graphic / web designer, Jennifer Quinton of Quinton Design Studio. In each example, the reader knows who the subject is without having to click for more. And perhaps it breathes a bit of life into the reader experience. Professional writing shouldn’t mean stale writing.

Be Honest

There are two ideas under the honesty category.

First, be honest when asked to write a recommendation:

If a friend or colleague asks you for a recommendation, and it’s easy to say yes, do it!

If you’re less than eager, or uncomfortable, say it. Evaluate why and take a bit of care in explaining why you might not be the right person to make a recommendation. It can be especially tricky if the person has written a recommendation for you. But in this case, it doesn’t have to be quid pro quo. It must be genuine.

If you’re at all concerned, be resolute. Say no thank you now, nicely, before you write a recommendation out of obligation and proceed to live with something the world can read for the rest of time. Being honest with yourself and your contact—no matter how awkward—is always better in the long run.

Second, be honest when writing a recommendation:

Choose something you know for certain about your subject. Don’t invent anything. Don’t misrepresent anything because you’ll have to live with it.

Write something interesting and meaningful from your own perspective about your friend or colleague. Be appropriate and make it interesting. It’s a recommendation after all, not an obituary. Put a little joy into it.

Be Strategic

Talk about strategy before you get started. It makes everyone’s job easier.

If there’s something your subject would like you to focus on, you’re in a unique position to write something s/he alone can’t say without sounding goofy.

For instance, a client recently said he stays calm amidst chaos and that he always sees the big picture. These are important things for me to know as a résumé writer. They’re important traits for most professional positions. Certainly executive roles. But they’re overused in résumé writing and can lose their impact. They begin feeling like filler unless backed up in some way.

Back up with your third-party perspective changes everything. As a peer or former boss, you can speak about calm-in-a-storm, big picture viewpoint, and over-arching strengths in a way your subject can’t. Especially if you tie in a strong example or two.

Let’s say your friend wants to stress the international part of his or her career. Consider starting with something like, “John is no stranger to the international arena.” Get it out there. “John is a citizen of the world” is a great opener when it’s true, genuine, and written from a third party.

Say your friend wants to emphasize her start-up experience. How about, “Susan’s start-up growth strategies are unmatched,” and build from there. (If it’s true, of course.)

Build a great recommendation from a strong strategy. Have fun with it.

Be Specific (And Genuine)

So many businesses and product lines enjoy success because they serve a niche audience. By definition, niching means that some people will be drawn in and others will walk away. That’s okay. Borrow the niching concept when writing about your subject. Be specific. Your friend doesn’t have to be all things to all people, and your recommendation doesn’t have to be either.

You’re not obligated to write “Everything I ever knew about Jack.” Focus on one or two things you know about Jack and get it out there. Keep it short. A terse, genuine, lively, well-written recommendation runs a better chance of being read. A big, fat block of copy will be overlooked.

In all things brevity is key.

Which is a great signal to wrap this article. What do you think about writing recommendations? Do you squirm a little? Do you excel? Have you struggled through them, but discovered a principle that might help others?

P.S. For another perspective, check out Adam Nash’s “Recommendations and the Reputation Economy” from LinkedIn’s own blog. I like how he thinks.

What’s a Recruiter Looking For? (If I Had a Nickel)


Look familiar?

For us to stop asking that question, that’s what!

If you want to keep spinning in job search circles, keep asking that question.

If you want to send a recruiter leaping into the nearest river (and who doesn’t every now and then), keep asking that question.

What’s a recruiter looking for?

Only s/he knows because only s/he has access to the pile of work on his or her plate.

Somewhere along the way job seeking turned into recruiter mongering. People loathe recruiters until they need a job. Then they want to pal around, not unlike the theater geek turned movie star. (“Hey, didn’t we hang out in high school?”)

The truth is, recruiting is match-making and recruiters are doing a job. If they do their job right, they’ll keep match-making. If they do it wrong, they’ll soon be looking for their own next adventure.

So what’s a recruiter looking for?

(Again with that question!)

Here’s the big answer:  Read more »

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