It was 6:45 p.m. more than a decade ago, and I’d just met for coffee with the board president of a New York organization where I was helping assess the prospects for a turnaround.
She had 20 minutes to spare, but I had at least an hour of details to hammer through. Staff to be paid. Deadlines to be met.
At 70 m.p.h, I relayed budget numbers and donor strategy, program results and marketing plans, government funding gaps and vendor relationships.
At about 10 minutes in, she took a sip of tea, blinked, and asked me to slow down.
“What?” I thought. Here was the general counsel of a New York hedge fund. Couldn’t she keep up?
I slowed down and we spent the next ten minutes profitably.
As we parted, she leaned in: “You know I like you. But if I’d just met you, I wouldn’t have been impressed during those first ten minutes.”
Call it New York. Call it the lawyer in her. Whatever. Call it right.
What she saw was this: Continue reading
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