This is for all the young professionals in the house.
I remember the first time I was screamed at by a professional authority figure. A board member, in fact.
Years have passed, and I still draw on the experience when working with young professionals in tricky spots.
The tirade was over the placement of a bookshelf. Clearly not about me. It was my first day on the job, and the contested bookshelf relocation had been authorized by my boss, the executive director.
The board member and I hadn’t even been introduced yet.
Already, reporting relationships and professional decorum meant nothing. And already, this board member was literally cursing her way into my life.
So began three years of a mostly joyous directorship, colored by acute bouts of misery, as this same board member bulldozed everyone in sight.
It was also where I learned one of my most valuable lessons as a young professional, foremost being how to diffuse a bad situation before it escalates.
It’s surprisingly simple. Continue reading
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